Delete Account & Data
Before you delete: export a backup first — Settings → Backup → Export. Deletion is permanent and cannot be undone.
Option 1: from inside the app (immediate)
- Open the app and sign in to your account. This matters so the deletion reaches the server, not just your device.
- Go to: Settings → Backup & Data.
- Tap "Clear all data" and confirm. Everything is wiped from the device, and a deletion marker is recorded for every record so the deletion propagates to the server and your other devices on the next sync — a deleted record never comes back from an older device.
- To close the account itself, email us using the address below. Clearing data empties your account; removing the account itself (email and credentials) is done on request so no account is cancelled by an accidental tap.
Note: "Sign out" only wipes the device copy and deletes nothing from the server — your data returns as soon as you sign back in.
Option 2: by email
Send a message from the email address registered on your account to:
Subject: "Account deletion request — Fyntica"
We ask you to write from the registered address because it proves ownership without us requesting any additional document. Requests are completed within 7 business days at the latest, and you receive a confirmation.
What is deleted, and when
| Data | What happens | Timing |
|---|---|---|
| Invoices, quotes and credit/debit notes | Permanently deleted | Immediately |
| Clients, suppliers and products | Permanently deleted | Immediately |
| Expenses and attached receipt images | Permanently deleted | Immediately |
| Financial accounts, payments and transfers | Permanently deleted | Immediately |
| Company settings and logo | Permanently deleted | Immediately |
| The account itself: email and credentials | Closed after your request | Within 7 business days |
| Server backups | Rotated automatically, used only for disaster recovery | Gone within 30 days at most |
| The copy stored on your device | Wiped by step 3 above, or by uninstalling the app | Immediately |
If you use the app without an account
There is nothing to delete from any server — your data never left your device. Clearing all data from Settings, or uninstalling the app, is enough.
What we keep afterwards
We keep no copy of your business data after deletion and use it for nothing else. There is also no analytics or advertising profile about you that could remain — see the privacy policy.